Third Party Maintenance (TMP), Hardware Break/Fix Services

• Full product line support: Server, storage, networking devices, desktop, notebook, printer, etc
• Wide range of brand coverage: HP, IBM, Dell, EMC, NetApp, etc
• Various SLA options: Choose what works best for your business
• Legacy system support: with experience accumulated from 20+ years in the industry
• Full life cycle support: From first deployment to End of Life (EOL), End of Service (EOS)

Choices of Time-based, Project-based or Incident/Token-based Support Models Based on Your Needs

• Time-based model (quarterly, yearly): allows for proactive maintenance and prevention of incidents.
• Project-based model: helps you manage your cost within a set budget.
• Incident or Token-based model: this works best for reactive services. You purchase a minimum number of incidents or tokens at the start of a contact period, cost is only deducted when a case is activated. Unused balance can be carried forward to the new contract coverage period if a new package or a minimum number of new tokens / incidents is purchased.

Relocation & Deployment Services, including:

• Data centre / office relocation services
• Data centre / office cabling management for easy tracing and fast troubleshooting
• Mover services with transit insurance coverage
• Deployment services: Backup, data transfer, Win 11 upgrade, image cloning , etc

Hardware, Computer/IT Spare Part Supply 

• Take advantage of our pricing, as we source spare parts regularly worldwide and from ex-stock sources locally.
• We are supplier of legacy refurbished or used parts that are hard to source
• All parts are tested by an experienced engineer team and come with our warranty.

Third Party Maintenance (TMP), Hardware Break/Fix Services

Full product line support: Server, storage, networking devices, desktop, notebook, printer, etc
Wide range of brand coverage: HP, IBM, Dell, EMC, NetApp, etc
Various SLA options: Choose what works best for your business
Legacy system support: with experience accumulated from 20+ years in the industry
Full life cycle support: From first deployment to End of Life (EOL), End of Service (EOS)

Choices of Time-based, Project-based or Incident/Token-based Support Models Based on Your Needs

Time-based model (quarterly, yearly): allows for proactive maintenance and prevention of incidents.

Project-based model: helps you manage your cost within a set budget.

Incident or Token-based model: this works best for reactive services. You purchase a minimum number of incidents or tokens at the start of a contact period, cost is only deducted when a case is activated. Unused balance can be carried forward to the new contract coverage period if a new package or a minimum number of new tokens / incidents is purchased.

Choices of Time-based, Project-based or Incident/Token-based Support Models Based on Your Needs

Data centre / office relocation services

Data centre / office cabling management for easy tracing and fast troubleshooting

Mover services with transit insurance coverage

Deployment services: Backup, data transfer, Win 11 upgrade, image cloning , etc

Hardware, Computer/IT Spare Part Supply

Take advantage of our pricing, as we source spare parts regularly worldwide and from ex-stock sources locally.

We are supplier of legacy refurbished or used parts that are hard to source

All parts are tested by an experienced engineer team and come with our warranty.

IT Asset Disposition (ITAD)

Full IT Asset Disposal Service conducted onsite or offsite for corporations and businesses.

Data Wiping (Data Erasure)

CreateSoft uses globally approved Cryptographic Data Erasure technology by Blancco – one of three proven methods of data sanitisation which are effective at ensuring data is permanently wiped and unrecoverable from IT assets. Our process and practice is certified and compliant with PDPA and IDA’s guidelines.

IT Equipment Rental

We provide a large range of IT equipment for short-term rental such as laptops, LCD monitors, TV’s. Rented equipment comes with the required and licensed softwares you need. Please consult with us for your specific needs.

Buy Back & Recycle

We offer buyback value for IT assets that have been data-sanitised and have reuse value. Assets will then be refurbished for next life usage by consumers through our retail shops or at charitable organisations through our donation drives.

IT Asset Disposition (ITAD)

Full IT Asset Disposal Service conducted onsite or offsite for corporations and businesses

Data Wiping (Data Erasure)

CreateSoft uses globally approved Cryptographic Data Erasure technology by Blancco – one of three proven methods of data sanitisation which are effective at ensuring data is permanently wiped and unrecoverable from IT assets. Our process and practice is certified and compliant with PDPA and IDA’s guidelines.

IT Equipment Rental

We provide a large range of IT equipments for short-term rental such as laptops, LCD monitors, TV’s. Rented equipments come with the required and licensed softwares you need. Please consult with us for your specific needs.

Buy Back & Recycle

We offer buyback value for IT assets that have been data-sanitised and have reuse value. Assets will then be refurbished for next life usage by consumers through our retail shops or at charitable organisations through our donation drives